Jak Bollan Developments Limited (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use and protect your personal information when you contact us, use our website, or request our services.

Company name: Jak Bollan Developments Limited
Service type: Property maintenance, refurbishment and related works for landlords, letting agents and selected domestic projects.

We may collect and process the following information:

• Name
   
• Email address
   
• Phone number
   
• Property address (where works are required)
   
• Details about the work requested
   
• Any photos, documents or notes you provide relating to a job
   
• Communication history (emails, messages or call notes)
   

We collect information when you:

• Contact us through the website contact form
   
• Email, call or message us directly
   
• Request a quote or book work
   
• Provide job-related details during communication
   

We use your information to:

• Respond to enquiries and provide quotations
   
• Arrange site visits, surveys and appointments
   
• Carry out works and provide customer support
   
• Maintain internal records of services and communications
   
• Improve our customer service and operations
   
• Meet legal and regulatory requirements where applicable
   

We will only use your personal data where permitted by UK GDPR. This may include:

• Consent (when you submit an enquiry)
   
• Contractual necessity (to carry out works you request)
   
• Legitimate interests (to communicate and manage our services)
   
• Legal obligation (for tax, invoicing and compliance reasons)
   

We do not sell your personal data.

We may share information only when necessary to complete your requested works, for example with:

• Trusted subcontractors and specialist trades (where required)
   
• Suppliers (to order materials or arrange deliveries)
   
• Professional advisers (such as accountants)
   
• Legal or regulatory authorities if required by law
   

We take appropriate measures to protect your personal information from loss, misuse, unauthorised access, alteration or disclosure.

Your information may be stored securely via:

• Email systems
   
• Quotation/invoicing records
   
• Job documentation and communications
   

We only keep personal data for as long as necessary to provide services and meet legal requirements.

Our website may use cookies to help improve functionality and performance.

Cookies may include standard tracking information such as device type, browser type, and pages visited. You can control cookies through your browser settings.

Under UK GDPR, you have the right to:

• Request access to the personal information we hold about you
   
• Request correction of inaccurate data
   
• Request deletion of your data (where applicable)
   
• Object to processing in certain circumstances
   
• Request restriction of processing
   
• Request transfer of your data (data portability)
   

To exercise your rights, please contact us using the details below.

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Jak Bollan Developments Limited
Email: [Insert your business email]
Phone: [Insert your business phone number]

We may update this Privacy Policy from time to time. Any updates will be posted on this page.

Last updated: January 2026